At Magezi Solutions Ltd we greatly value our customers' satisfaction. Below you can read our Refund Policy.
- Web Hosting Accounts
All newly registered accounts as well as upgrades from free to paid accounts are subject to 30 days money back guarantee. This is applicable only for annual web hosting accounts. In case you become dissatisfied with our services at any point within the first 30 days, you will receive a 100% refund for the hosting account.
In case of web hosting renewals (after one or more billing cycles), the account is not subject to 30 days money back guarantee, hence the rule for the first 30 days does not apply.
- Domain Names
Domain name sales are final and non-refundable. At the time of purchase you are the sole owner of the domain(s) purchased through our service. In case you decide to leave our hosting service at the end of your billing cycle or take advantage of the 30 days money back guarantee, domain names are transferable to another provider that you indicate and communicate to us about..
Changes to registered domain names i.e. incorrect spelling, cannot be made once the domain has been purchased. Please explicitly verify the spelling of your domain name before purchase.
- Stocking Account
In case you stock your account or load credit to your bulk sms account and then you change your mind, we refund your money as long as you are still within the 30 days after purchase.